astra telematics [GPS TELEMATICS TECHNOLOGY]

Vehicle Tracking FAQs

Q.  What is GPS?
A.  The Global Positioning System is a network of 24 satellites which are used to determine time, location, speed and heading very precisely. The system works anywhere in the world and is free to use. Signals from the satellites are very weak and therefore will not usually travel through metal or buildings etc. In most circumstances, GPS only works outdoors.

Q.  What is GPRS?
A.  The General Packet Radio Service is a very cost effective way to send and receive data over a GSM network. You pay for data sent and received rather than time connected, which allows real time fleet management operation for a fraction of the cost of systems using SMS or circuit switched GSM data modes.

Q.  Where does the system work?
A.  The system works anywhere in the world, subject to suitable GPRS coverage and map data availability for your chosen Application Service Provider (ASP)

Q.  What is an ASP and why do I need one?
A.  The AT100 sends data about location and status of a remote vehicle (or device) to a computer server. An ASP or Application Service Provider allows you to use that data for your chosen application in a user-friendly format (e.g. see vehicle locations on a map or create reports). Click here for a list of AT100 compatible ASPs

Q.  How detailed are the maps?
A.  Please refer to our list of Application Service Providers (ASPs) for details. Most provide street level detail for the countries listed.

Q.  Can I access historical information for my fleet?
A.  Yes. All of our supporting Application Service Providers (ASPs) provide access to historical journey data.

Q.  Can I access my fleet management data when away from the office?
A.  Yes, many of our suporting Application Service Providers (ASPs) require only a PC with internet connection and an internet browser to access the system. In this case, there is no need to download or install any software at all.

Q.  Will the AT100 solution work in my trailers and other assets without a power source?
A.  Yes, the Astra Telematics AT100 tracking device is the most power efficient available and is well suited to battery powered applications.

Q.  Will the system cause excessive drain on my vehicle battery?
A.  Vehicles can typically be left stationary for many weeks with the system fully active and without any battery problems.

Q.  Can the tracking device be moved from one vehicle to another?
A.  Yes, this is usually no problem, due to the tiny dimensions of the AT100 and simple installation requirements.

Q.  Where can I find out more about using Astra Telematics products?
A.  New Application Service Providers should contact Astra Telematics direct. Users requiring a complete vehicle tracking solution should choose from the list of available Application Service Providers (ASPs) and contact them direct for further details and a demonstration.